EM Hotels
About us
Meet EM Hotels
Multi-brand and Multi-segment Hotel Operator and Marketer
At EM Hotels, we prioritize customer satisfaction by obtaining quality certifications and delivering unmatched hotel management. Additionally, we provide conceptualization, construction, development, and operational solutions for all types of hospitality brands and multi-segment accommodations. This translates into enhanced employee potential and, ultimately, greater profitability for shareholders.
9 Hotels
9 Destinations
5,000 Beds
250 Employees
Vision
By 2030, we aim to be one of Colombia’s most recognized multi-brand and multi-segment hotel operators and marketers.
Mission
At EM Hotels, we provide conceptualization, construction, development, marketing, and operational solutions for multi-brand and multi-segment accommodations. Our excellent hotel management and quality-certified hotels ensure guest satisfaction, employee development, and maximum profitability for investors.
Multi-brand & Multi-segment services
Our values
Leadership
We continuously seek new and innovative strategies to tackle market challenges and competition.
Responsibility
We ensure that our operations are economically, socially, and environmentally sustainable, recognizing the interests of stakeholders while preserving the environment and future generations.
Integrity
Ethics, information transparency and the responsible use of power characterize us.
Training
We create opportunities for growth and human development through training programs and plans.
Kindness and companionship
We are courteous and welcoming, always greeting both internal and external clients with a smile, making them feel at home as part of the EM Hotels family.
Versatility
We are fully capable of meeting your needs and expectations in any area, at any time.
Our principles
Innovation
We harness technology to enhance customer satisfaction, reduce costs, and increase revenue, allowing us to create unique products and services.
Sustainability
We are committed to minimizing our environmental impact while ensuring sustainability for future generations.
Adaptability
We remain flexible to market conditions and economic dynamics.
Integrity
We are dedicated to acting with honesty, fairness, and transparency in all our relationships.
Our tribute
Colombian Hospitality Industry
At EM Hotels, we pay tribute to two icons of Colombia’s hotel industry: Eduardo Monroy Barrera (R.I.P.D.) and Bertha Monroy de Monroy (R.I.P.D.) who achieved during their fruitful lives the conceptualization, construction, development and operation of 7 successful hotel properties across various destinations in the country.
Our values and management approach are rooted in the successful work philosophy of Don Eduardo and Doña Bertha, who were widely recognized in the business world for their outstanding achievements and industry contributions.
Quality & Excellence
Recognitions
